kite+key, the Rutgers Tech Store

Reviews about kite+key, the Rutgers Tech Store

• Jeff Bergman

  Nov, 27 2018
  ★ ☆ ☆ ☆ ☆
  This place is an absolute disaster. My daughter submitted her math first week in August for a new screen. Near the end of August she was told that their tech was on vacation and the computer still wasn't fixed. Then two weeks later she called and was told that the port needed to be shipped from Houston and was delayed because of the hurricane. Shouldn't that part have been ordered and shipped in early August before the hurricane? 2 1/2 weeks ago we were told that the part was shipped from Houston to New Jersey. Well it still hasn't arrived, so I guess they are walking it up here? My daughter has spent half the semester without a computer because of the incompetence of Kite & Key. I can't wait to see what excuses they feed me when I call them on Monday .
• V V

  Nov, 23 2018
  ★ ★ ★ ★ ★
  You will not find a better more well informed staff. Their pricing is always at education and when they run a sale, no one can compare. I got a Go Pro 50% off on their last sale and for back to school a Mac at education pricing plus a free set of beats plus a $75 gift card plus a backup hard drive for free. I even got to trade in my old Mac for instant credit towards my new one. Then I got their protection plan that comes with the free loaner program. Not sure about these other experiences but mine was top notch and has been every time I’ve gone back. Thank you Rutgers for providing such a great service to the community and at great pricing too!

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